Your views matter
We welcome your feedback to help us improve our services.
Sometimes things go wrong and our services can fall short of your expectations but if this happens, we want to hear from you.
Our customer advocacy team will work with you to put right what has gone wrong, wherever possible. They will also make sure all necessary learning takes place and services are improved as a result of your complaint.
“Advocacy means getting support from another person to help you express your views and wishes, and help you stand up for your rights. Someone who helps you in this way is called your advocate.”
Source: Mind