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A resilient organisation, making a positive difference to homes, lives and communities

Head office 0800 048 8955

How to contact us

We will be observing the national bank holiday to mark the funeral of Her Majesty The Queen on Monday 19 September. 

We will operate our usual emergency repair service. You can contact us by calling our new freephone number 0800 048 8955 (24/7) for emergency repairs only. We are anticipating higher than usual call volumes and apologise for any inconvenience caused. 

Please note: we will not respond to emails or online forms whilst we are closed. We aim to respond to these within 5 working days from re-opening on Tuesday 20 September

For more specific arrangements, please visit our other websites using the buttons below. 

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We have three main offices:

Brassey Road
Old Potts Way

Tel: 0800 048 8955



Acton Court
Acton Gate
ST18 9AP

Tel: 0800 048 8955



The Rurals, 1 Parker Court,
Staffordshire Technology Park,
Stafford ST18 0WP

Tel: 0800 048 8955



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